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Terms & Conditions

Please understand the full terms and conditions prior to making a purchase on www.selfpollinate.com. Please read the following policies regarding payments, shipping, refunds and replacements. Please email Janelle to discuss any questions or concerns on janelle@selfpollinate.com. 

Payments

All purchases are securely processed using Paypal. You can pay with your Paypal account or with credit card via the link "pay with credit card" on the Paypal login screen that your payment request will be directed to. Please view the Privacy Policies for PayPal payment services here.  

Pricing

Janelle reserves the right to change the prices of Self Pollinate Prints at any time. All prices are shown in Australian Dollars to include 10% GST (Goods and Services Tax). 

Shipping Within Australia

Shipping is made via the Australia Post network to addresses within Australia. Prints are custom made to order by an external professional printer so please allow 3 weeks for dispatch from the Barossa Valley. Janelle will endeavour to have your order fulfilled sooner if possible, so please email Janelle to discuss any questions, concerns and deadlines that need to be achieved via janelle@selfpollinate.com. International shipping is currently not available. 

Refund & Replacement

It is not normal practice to refund or replace Self Pollinate prints due to the delicate nature of the product. Print purchases are non refundable based on change of mind, however it is understood circumstances sometimes mean a replacement is required. Janelle will assess the request for replacement based on each individual circumstance. Please notify Janelle via email within 7 days of receiving your Self Pollinate print with the reasons you wish to receive a replacement. Quote your original order number provided when purchased. If replacement permission is granted you must return the print unused, unmarked and in condition to be resold. You must pay the postage for the return of the print to PO Box 341 Greenock SA 5360, and Janelle will honour payment for the postage of the replacement print to your nominated address within Australia. If the print is damaged or deemed flawed on delivery, please send photographs of the damage (packaging and unwrapped print) to janelle@selfpollinate.com immediately so that we can discuss its replacement. 

Security and Privacy 

Personal details will not be used or sold for any other purpose. 

Copyright and Courtesy

All images and artwork within this website are protected by copyright to Self Pollinate/Janelle Amos and must not be reproduced without prior consent. Please respect the efforts and intellectual property of the artist and email Janelle prior to re-posting or printing any photographs or content from this website. Thank you in advance.

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