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FAQ

What is a Mandala?

Mandala is a word that means "Circle" in Sanskrit. An ancient pattern and practice traceable to all cultures and religions of the world, and vastly present in nature all around us and in us. My interest in the Mandala is the connection point it holds to your inner self via the practice of Mandala making. It is powerful. I believe our personal experience with the Mandala form is a doorway for self discovery and connection to the whole. 

What happens to the original piece after the photograph is taken?

My girls sometimes come and play with it, it sometimes blows away, sometimes that cats like to sleep on them too! Once I take the hero shot I let the Mandala free essentially. I have been known to throw the petals in the air and run through them like a child :).

What is a Giclée Print? 

Giclée, is used to describe a fine art digital printing process combining fine art pigment based inks with high quality archival quality paper to achieve Giclée prints of superior archival museum grade quality, light fastness and stability. 

Who prints the Mandala prints and what is the life span of my print? 

Printed by Atkins Photo Lab in Adelaide with fine art pigment Inks on acid free archival german etching paper. The longevity of the prints is 100 years under museum grade conditions. In your home or office ensure the print is framed behind glass for protection & not placed in direct sunlight. As with any artwork, prolonged exposure to extreme environmental conditions will lessen the longevity & beauty of the print. I recommend framing by a professional framer as soon as possible to avoid accidental damage. 

What does Limited Edition mean?

Prints are strictly limited to 25 prints in their stated dimensions. Once sold out, that edition will not be reproduced.

How will the print arrive to me?

I carefully wrap your print in firm card and packaging and ship via the Australia Post Network to ensure it gets to you without damage. 

How long will it take to get to me? 

3 weeks is the goal for turn around of print and shipping. Each print is printed on demand by Atkins Photo Lab in Adelaide. Once printed I sign and number the print, package for safe transit and ship via Australia Post. 

What if the packaging/print is damaged on arrival?

If the packaging is damaged on arrival please photograph the packaging prior to opening and email me the images so that I can see the damage and assess the action required via Australia Post. Prints are packaged to avoid damage of the Print itself, so if you open the package and the print is damaged without any of the packaging being damaged, please photograph and email me so that i can assess the action required. I do not replace prints that have been damaged out of my control due to lack of care in handling on receipt.

Can you ship overseas?

Not at the stage. However contact me via  janelle@selfpollinate.com for further discussion. 

Do I sell the prints framed?

Not via my online store no. There are too many risks in breakage through shipping. I recommend you use a professional framer to complete the piece as soon as possible after receiving the print to avoid damage. Shadow box frames or float mount styles create the most beautiful framing impact for these prints. Please contact me if you need help or advice. 

How do I join in / arrange a workshop?

If there is a workshop booked I will have an item in my shop for ticket sales and information. Otherwise contact me via janelle@selfpollinate.com. I run a limited number or workshops throughout the year based on my schedule.

Commissions?

Yes I offer a limited number of commissions per year for projects that are a good fit for each party. Please contact me via janelle@selfpollinate.com with your interest and for pricing and more information. 

Where is the donation money from the Pinery Fire prints going?

$25 from the sale of each Pinery Fire print "Burnt Earth" and "New Growth" will be given to the Pinery Fire Community Fund to be utilised in some form with assistance from the State Recovery Office. Now that the State Emergency Services Fund is closed and being distributed to those still enduring the recovery process, these funds will be collected and given to the Community Fund run by the State Recovery Office and Local Recover Team. Updates will be shared as this donation evolves. 

 

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